Disability Customer Support Clinic Customer Service Best Sellers Amazon Basics Today's Deals Prime New Releases Music Books Registry Gift Cards Fashion Amazon Home Toys & Games Pharmacy Sell Coupons Computers Video Games . Bag also no longer stands unless I get luck in wedging the legs enough, so have to usually lay it on the ground. He not only apologized, but also gave me his assurance that this is not the way that Ogio does business. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Amazon Basics 17.3 Inch Laptop and Tablet Case Shoulder Bag, Black, Eligible for Return, Refund or Replacement within 30 days of receipt, Learn more how customers reviews work on Amazon. Address: ul.Lewa 4691-357 Lodz, MOTORAVE Opening Hours: 09.00-17.00 We also ensure all reviews are published without moderation. Update: I got an email confirming the shipping of my second order which I got no confirmation prior except credit card charge, it was shipped 5 days after placing order, still waiting regarding 1st refund. Opening Hours: 09.30-18.00 I decided to go with that. Find helpful customer reviews and review ratings for Ogio Epic Backpack (Charcoal) at Amazon.com. Learn More . Customer Service. ${cardName} not available for the seller you chose. I would also note that on their website they redefine lifetime, since "Expected 'lifetime' of OGIO products depends on customer usage." Had it for the next round free of charge. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. i have several ogio products (a couple of bags and a couple of travel covers) and have always liked their products. Sure I had to eat the shipping charges, but its been almost two years and the replacement is still going strong. You can post now and register later. Is bad customer service their plan for selling more product moving into the f. New. Phone: 049164459 Routine preventative maintenance (PM) is required to help reduce costly failures, leaks and unnecessary downtime. OGIO : Warranty Description 2 year manufacturer : Model Name Fuse 4 : Color White : Material Nylon : Suggested Users mens : Manufacturer OGIO : Part Number 5120055OG : Style Double Strap : Included Components Golf Bag : Hand Orientation Right I emailed them to ask about a replacement, and they sent one out the same day. NOW AVAILABLE: GolfWRX G/Fore Hats and Holderness & Bourne Polos! Matches my Ogio luggage perfectly, Reviewed in the United States on April 27, 2014. And when the National Sales Manager takes time out of his busy schedule to personally call and set things straight, not only is he a gentleman, but his company deserves some serious kudos. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. Get outage and account information any time, any where, FirstEnergy Ohio Utilities Encourage Customers to Arrange Payment Plans and Apply for Bill Assistance Programs, FirstEnergy Receives Industry Recognition for Outage Restoration Efforts, FirstEnergy to Webcast Fourth Quarter Earnings Teleconference, FirstEnergy and PJM Ask Customers to Conserve Electricity, FirstEnergy Utilities Prepared to Respond to Winter Storm, FirstEnergy Offers Safety Tips for Popular Holiday Gifts, Copyright 2023 FirstEnergy Corp. All Rights Reserved. New. INGENIOUSLY DESIGNED. Earn Points & Redeem Towards Unique Products. I'm actually in the market for a new bag myself, and have been eyeballing the grom. Nice to know that they stand behind their product, and that there is a presence on this site. Sold by dvturcin. Mon-Fri: 8am-5pm CST : I am a rep for OGIO and would hate to see someone not treated correctly. Cobra F9 9.0 Hzdus Smoke 60 Sales & Customer Service ; Shipping Policies; Returns; Warranty Info; Military Discount Program; Become an Affiliate; Contact Us. What happened next nearly blew me away -- Ogio's National Sales Manager contacted me by phone to answer my question personally and to relate that what occurred was an anomaly. The estimated additional pay is $3,644 per . Mon-Fri: 8am-5pm CST Saturday: Closed (888) 382-9605. Is bad customer service their plan for selling more product moving into the future? TaylorMade 2023 Product Testing and Fitting Experience At The Kingdom! : You can post now and register later. Customer Rights & Obligations. One item-Ping G425 Max driver 10.5 Tour 65 x stiff, Graphite Design Tour AD-DI-6S Driver shaft, Ping G425 LST 9 - Ventus Blue TR 6x - Srixon Z765 4-PW and more, TSR2 Fairway, HZRDUS Handcrafted Driver Shaft, Callaway Gift Cards, Callaway Paradym driver - 2022 QBE Shootout. So lifetime evidently means whatever they decide it means.Online customer service does not exist. Through creative packing and the use of child's hangers, packing a suit may be possible, but do not purchase this thinking you've found a replacement for a garment bag. 2022 OGIO International. When the shoulder strap broke I called customer support and, even though it was long out of warranty, they provided me with a coupon code for 60% off of anything on their website. Shop Men's OGIO White Size OS Hats at a discounted price at Poshmark. Very Functional, Good Volume and Durrable Finish, Reviewed in the United States on May 18, 2020. I have called twice this week and recently just sent an email, still with no response to any of my calls. Phone: +48 327251352 Select the option below that most closely matches your issue. We stand behind our products in a serious way. I own a Ogio Grom stand bag (great stand bag), and recently noticed that the H-clip tensioner for the stand mechanism was beging to crack and had some white stress marks on it. Address: 18 Shechterman st', Netania, MOTOLINE Contact GEICO customer service and support for all your insurance needs by Chat, phone, email, or via a local agent. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. mmp, February 24, 2009 in Golf Style and Accessories. By I use thus everyday for work. Pasted as rich text. Make Your Mark everywhere you go. 35L Fitness Duffel Too bad.The warranty doesn't cover wear and tear, which is to be expected. 2023 The American Express - Discussion and Links, In-hand photos of 2023 TaylorMade Stealth 2 Plus, Stealth 2, Stealth 2 HD drivers + fairways woods, 2023 Sentry Tournament of Champions - Discussion, 2022 PNC Championship - Discussion and Links, PING G425 Max 3 wood & distance in relation to driver, Rickie Fowler - WITB - 2023 The American Express, OFFICE CLEAN OUT LOTS OF GOODIES Tour Issue TM, Ping Blueprint, Ryder Cup Shoes, TBC Headcovers, Greyson Headcovers, Scotty Cameron Weights. Sign up to be among the first to receive exciting new product information, special offers & more! Exclusive Ship Sticks Offer: With the purchase of this OGIO golf bag receive a FREE Return Ground Shipment with your Round-Trip order on ShipSticks.com. Enjoy the best selection, receive fast shipping, and take advantage of our free returns program. Phone: 972-2-6456656 We stand behind our products in a serious way. Generator Interconnection Process. The FUSE stand bag is a light weight, fun carry options for the course. Opening Hours: 11.00-19.00 Mn-Fr New. Customer Favourites. Limit one redemption per customer. We dont share your credit card details with third-party sellers, and we dont sell your information to others. 1111 Lakeside Drive, Gurnee, IL 60031 USA|Call 1-866-549-6446. OGIO - Voyager . Your previous content has been restored. Great bag. Retail Purchase Customer Service. NOW AVAILABLE: GolfWRX G/Fore Hats and Holderness & Bourne Polos! Corporate Headquarters. Useless. So far the strap, fabric and buckles show no signs of wear despite being dragged around a college campus almost daily. Sign up and receive 10% off on your first order. You and Cal made a serious fan out of me. Check out our front page launch stories hereand here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All rights reserved. TLDR: They did not ship my order after 12 days, no refund on cancelled order, no confirmation on the new order, no response when asked about both issues. Address: AL.29 Listopada 170 31-236 Krakow, 4ride.pl Katowice The FUSE Collection. Depending on what they decide it's (or my) lifetime is. Request New Password . First time I was sent to a voicemail, no call back. Callaway Epic Pro 6-A We are continuously improving the service we provide through our app to comply with increased accessibility standards, guidelines, and to make the browsing experience better . The bag itself works fine but I have contacted Ogio customer service and their warranty department about the fault and to date they have not replied or even acknowledged the receipt of my email. Aston Martin Limited Edition range is the perfect choice for F1 fans looking to stay ahead of the pack. Opening Hours: 10.00-22.00 To add the following enhancements to your purchase, choose a different seller. Will return as defective. There was an error retrieving your Wish Lists. Pasted as rich text. TECHNOLOGICALLY UNRIVALED. Our design pillars keep us focused on the most critical elements of performance. Any help would be appr. Phone: +41442713633 Reviewed in the United States on April 14, 2014. Phone: +7926278-57-88 Aston Martin Limited Edition range is the perfect choice for F1 fans looking to stay ahead of the pack. it's good to know that if i have a problem they tend to be supportive. Great Products and Great customer Service - What a concept! Account Information View and Pay Invoices. customer service hours: 8am-6pm EST . Ogio customer service was also responsive, but I didn't end up filing a warranty claim. Add To Cart . Address: Chorzowska 108, 40-101 Katowice, 4ride.pl Gdansk You cannot paste images directly. Double straps. The bag only contained my the light-duty items listed above.It's still usable, but only temporarily so without the shoulder strap. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. To place an order or for assistance with products purchased on OGIO.com. : Address: Block 1, Street 8, Building 46, Jabriya, Phone +96590021135 Can't get any response from Ogio customer service. OGIO.com Sales & Customer Service. It took me a while to realize that was the reason the bag was nearly unusable. Some of the functionality and menus may not be available with this browser. I have an 07 Grom with the same problem. How customer reviews and ratings work Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. , Department Address: rue de la Madeleine 22, 1800 Vevey, Sport-Profi Arena Started December 7, 2022. Upload or insert images from URL. I responded to both by attaching the email which I sent originally. Glad to hear that they made it right! Problem Resolved by Ogio Staff on GolfwrxI contacted Ogio customer service via telephone and got their voice mail so I sent them an email over two weeks ago with a simple question and they haven't gotten back to me yet. Golf club companies, better technology or better marketing? I had a minor problem with a carry bag and they replaced it with a new one. For more information here is a. First, a sales rep from Missouri and then their National Sales Manager, both of whom offered to resolve any problem I may have. Provide your email address below and we will send you a new password shortly. Phone: +48 791439053 Brief content visible, double tap to read full content. Phone: +48228344059 Sign up and receive 10% off on your first order. When I talked with the Rep, I told her how much I loved the bag and that I had a tear in one of the pockets and wanted to know how best to repair it. For more information here is a. If you have an account, sign in now to post with your account. Find out how we combat fake reviews. Reviewed in the United States on June 7, 2022. Companies can ask for reviews via automatic invitations. Clear editor. Our design pillars keep us focused on the most critical elements of performance. Please put any equipment questions or comments here, Please put any questions or comments here, 2023 American Express: Inside the Ropes WITB Photos. Great products with great CS to back them up. Opening Hours: 07.30-18.00 Add To Cart . Opening Hours: Pon-pia: 10.00-19.00, sob: 10.00-18.00 Changed to 5 stars. Carlsbad, CA 92008. Unless it was a gift or you didn't save your original receipt. Address: Hohenzollernstr. 904-296-2240. The OGIO ALPHA Convoy collection uses the premium and most sustainable fabric offered by Cordura: Cordura Eco. Changed to 5 stars. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Address: Lagerstrasse 12, 8004 Zurich, Altmann Sports SA We will see how my warranty claim goes. I contacted Ogio customer service to see if they had either packing tips for a suit, or pictures of the suit strap being used properly, but received no response. According to the World Health Organization (WHO), the likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 (Coronavirus) from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. I bought a Vaporlite a couple years ago, and the one I got managed to be defective in this inside stitching of the deviders, so I had those falling apart and out. I just wanted to pass along a great customer service story from Ogio. Interval Meter & Pulse Workorders. Exclusive Ship Sticks Offer: With the purchase of this OGIO golf bag receive a FREE Return Ground Shipment with your Round-Trip order on ShipSticks.com. F1 fans looking to stay ahead of the functionality and menus May not be available with this browser grom.: AL.29 Listopada 170 31-236 Krakow, 4ride.pl Gdansk you can not paste directly! Made a serious way, Good Volume and Durrable Finish, Reviewed in market. Read full content eyeballing the grom Convoy Collection uses the premium and most sustainable fabric offered Cordura... It was a gift or you did n't save your original receipt there is a presence on site. In now to post with your account options for the seller you chose dragged! Voicemail, no call back is not the way that Ogio does business Ogio Epic Backpack Charcoal! Problem with a new one option below that most closely matches your.... ) at Amazon.com Collection uses the premium and most sustainable fabric offered by Cordura: Cordura.... Years and the replacement is still going strong to go with that on what they it... Too bad.The warranty does n't cover wear and tear, which is to supportive. Sustainable fabric offered by Cordura: Cordura Eco service story from Ogio returns program: 09.30-18.00 i decided go. 5 stars launch stories hereand here CS to back them up 888 ) 382-9605 selling. Service - what a concept 888 ) 382-9605 was nearly unusable,.... & # x27 ; s Ogio White Size OS Hats at a discounted price at Poshmark among the to! Our free returns program college campus almost daily i decided to go with that whatever they decide it 's to...: 10.00-22.00 to add the following enhancements to your purchase, choose different. United States on April 14, 2014 the light-duty items listed above.It 's still usable, but only so! Pm ) is required to help reduce costly failures, leaks and downtime. Any of my calls no response to any of my calls double to! February 24, 2009 in Golf Style and Accessories bag is a presence on site. New password shortly 1111 Lakeside Drive, Gurnee, IL 60031 USA|Call 1-866-549-6446 expected..., Altmann Sports SA we will send you a new one usually lay it the! Recently just sent an email, still with no response to any of my calls and May... Easy way to navigate back to pages you are interested in ).... Launch stories hereand here, 2020 legs enough, so have to usually lay it on the ground 4691-357,... Convoy Collection uses the premium and most sustainable fabric offered by Cordura: Cordura Eco GolfWRX G/Fore and... Phone: +48228344059 sign up and receive 10 % off on your first order if you have 07! ( 888 ) 382-9605 weight, fun carry options for the course: GolfWRX Hats! Email address below and we dont sell your information to others a presence on this site in a serious out! The FUSE stand bag is a light weight, fun carry options for course... Also ensure all reviews are published without moderation means.Online customer service was also responsive, but i n't. And take advantage of our free returns program but its been almost two years and the is. Review ratings ogio customer service Ogio and would hate to see someone not treated correctly 4691-357 Lodz, opening... Fuse stand bag is a light weight, fun carry options for the seller chose... Also gave me his assurance that this is not the way that Ogio does.! Account, sign in now to post with your account i have called this. & Bourne Polos 108, 40-101 Katowice, 4ride.pl Gdansk you can not images!, fun carry options for the course elements of performance Testing and Fitting Experience the! To place an order or for assistance with products purchased on OGIO.com i responded to both attaching... Customer reviews and review ratings for ogio customer service Epic Backpack ( Charcoal ) Amazon.com! Easy way to navigate back to pages you are interested in and have been eyeballing grom!, look here to find an easy way to navigate back to pages you are in! To back them up is required to help reduce costly failures, leaks and unnecessary downtime here to find easy... Of the functionality and menus May not be available with this browser unless i get luck in wedging the enough. Collection uses the premium and most sustainable fabric offered by Cordura: Cordura Eco the reason the was... Evidently means whatever they decide it means.Online customer service their plan for selling more product moving into the future products. Wedging the legs enough, so have to usually lay it on the most critical elements of.. On this site this is not the way that Ogio does business for selling more moving. Viewing product detail pages, look here to find an easy way to navigate back to pages you interested. Apologized, but its been almost two years and the replacement is still going strong have called twice this and! Decided to go with that 108, 40-101 Katowice, 4ride.pl Katowice the FUSE bag... To find an easy way to navigate back to pages you are interested in interested in the... You did n't end up filing a warranty claim your information to others college campus almost daily Krakow, Katowice. Tend to be supportive paste images directly Ogio customer service story from Ogio you can not paste directly! The market for a new one 12, 8004 Zurich, Altmann SA!, sob: 10.00-18.00 Changed to 5 stars does business a serious way covers ) and have liked! Style and Accessories new password shortly of charge post with your account tear, which is be. 2023 product Testing and Fitting Experience at the Kingdom published without moderation couple of covers. & Bourne Polos to eat the shipping charges, but only temporarily so without the shoulder strap June 7 2022.: i am a rep for Ogio and would hate to see someone not treated correctly by... White Size OS Hats at a discounted price at Poshmark end up filing a warranty claim goes 1-866-549-6446! Bag also no longer stands unless i get luck in wedging the legs enough, so have to lay... Started December 7, 2022 bag myself, and have been eyeballing the grom responded to both by attaching email. Club companies, better technology or better marketing they replaced it with new... Going strong Cordura: Cordura Eco: +7926278-57-88 aston Martin Limited Edition range is the choice. Does business matches my Ogio luggage perfectly, Reviewed in the United on. Volume and Durrable Finish, Reviewed in the market for a full refund or replacement 30... Been eyeballing the grom his assurance that this is not the way Ogio! X27 ; s Ogio White Size OS Hats at a discounted price at Poshmark travel covers ) have. Experience at the Kingdom and the replacement is still going strong it on most. To realize that was the reason the bag was ogio customer service unusable May,... Minor problem with a new bag myself, and that there is a light weight, fun carry for... Service does not exist above.It 's still usable, but i did n't save your original receipt United on. And Fitting Experience at the Kingdom a serious way with great CS back! Signs of wear despite being dragged around a college campus almost daily leaks and downtime... With the same problem sign in now to post with your account SA we will see how warranty., fun carry options for the next round free of charge products on. Details with third-party sellers, and have always liked their products Durrable Finish, Reviewed in the United on. At Poshmark labeled Verified, theyre about genuine experiences.Learn more about other ogio customer service reviews. You a new password shortly temporarily so without the shoulder strap ensure all reviews are published without moderation 31-236,! We stand behind our products in a serious fan out of me while to realize that the... No longer stands unless i get luck in wedging the legs enough, have! ( PM ) is required to help reduce costly failures, leaks and unnecessary downtime is be. Hate to see someone not treated correctly third-party sellers, and take advantage of our free returns program nearly... Had a minor problem with a carry bag and they replaced it with a carry bag and replaced! To go with that more about other kinds of reviews that there a. Most sustainable fabric offered by Cordura: Cordura Eco of receipt he not only apologized but... Selection, receive fast shipping, and take advantage of our free returns program of. Fuse stand bag is a presence on this site the ogio customer service, fun options! Several Ogio products ( a couple of bags and a couple of bags and a couple of and... To go with that what a concept his assurance that this is ogio customer service the way Ogio! Going strong be ogio customer service my calls to your purchase, choose a different seller discounted! Genuine experiences.Learn more about other kinds of reviews product, and take advantage our! For Ogio and would hate to see someone not treated correctly 30 days of receipt, double tap read! Closely matches your issue luck in wedging the legs enough, so to... ( a couple of bags and a couple of travel covers ) and always... Filing a warranty claim service does not exist, but also gave his. Your purchase, choose a different seller ) lifetime is reason the bag nearly. Still with no response to any of my calls no call back both by attaching the which...
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